iolo technologies Customer Care Portal

Getting Started 4

• Download Your iolo Product
• How to Update Your iolo Product to the Latest Version
• Cleaning up hazardous and space-wasting junk files
• Optimizing Windows startup with System Mechanic

iolo My Account 2

• iolo My Account Frequently Asked Questions
• How Can I Stop My Auto-renewing Subscription?

Purchase Questions 13

• What is the iolo product Whole Home License?
• Product Order Frequently Asked Questions
• iolo Sales and Refund policy
• Do I need to enter my Activation Key again after adding time?
• Contact iolo

See all 13 articles

General 2

• Fraudulent Companies Posing as iolo
• Contact iolo

System Mechanic 29

• System Mechanic Minimum System Requirements
• System Mechanic Professional Minimum System Requirements
• System Shield blocked a virus that I cannot find in Threat Database
• Introducing System Mechanic® Ultimate Defense™
• How to Install and Activate System Mechanic

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System Mechanic Business 0

Malware Killer 3

• How To Install and Activate Malware Killer
• Malware Killer Frequently Asked Questions
• Disabling promotional messages in Malware Killer

Privacy Guardian 9

• Disable Or Enable Browser Saved Passwords From Being Removed
• How to prevent clearing of data from trusted websites?
• Privacy Guardian Frequently Asked Questions
• How To Install and Activate Privacy Guardian
• How To Upgrade Privacy Guardian to the Full Version?

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ByePass 22

• Install ByePass on Android
• Install ByePass in Microsoft Edge Chromium
• ByePass Will Not Let Me Add More Than 5 Accounts
• ByePass Frequently Asked Questions
• Adding Secure Credit Cards and Notes to ByePass

See all 22 articles

Installation and Uninstall Issues 7

• How Do I Uninstall My iolo Product?
• How to Uninstall System Checkup
• My iolo Product Has a Problem Installing or Will Not Start Once Installed
• Product will not update properly or launch after installation
• How to send files to Customer Care for troubleshooting purposes

See all 7 articles

Product Activation 2

• How do I activate my System Mechanic product with an Activation Key?
• Error 2: Activation Key Not Recognized when trying to activate

Other 3

• How to disable automatically checking for updates in System Mechanic
• How To Check Your .NET Version in Windows
• RealDefense's Vulnerability Response Guide

System Shield 1

• How To Install and Activate System Shield

DriveScrubber 3

• How To Create a Bootable USB
• Does DriveScrubber wipe free space?
• How To Install and Activate DriveScrubber

Search and Recover 1

• How To Install and Activate Search and Recover

ioloVPN 1

• How to remove a device from ioloVPN account

LiveTech 1

• What is LiveTech and How Can It Benefit Me?