Purchase Questions

Sales and refund policy and Whole Home License

What is the iolo product Whole Home License?
The Whole Home License® is iolo technologies' licensing policy that allows you to install and keep your software running on all of your compatible devi...
Sat, 29 Aug, 2020 at 2:00 PM
Product Order Frequently Asked Questions
What methods of payment are accepted by iolo? Payment methods currently accepted by iolo technologies include PayPal, Visa, MasterCard, Discover, Am...
Mon, 8 Nov, 2021 at 9:19 PM
iolo Sales and Refund policy
To request a refund, please use the Live Chat Support widget below and a live support agent will be happy to assist you.  Please review iolo's s...
Mon, 1 Nov, 2021 at 4:23 PM
Do I need to enter my Activation Key again after adding time?
Unless you have uninstalled and are reinstalling, No. Your iolo product will automatically recognize the additional time on your service without any further...
Mon, 7 Oct, 2019 at 3:36 PM
Contact iolo
Fraudulent Entities Posing as iolo   Please be aware that iolo Customer Care Agents, or agents from iolo’s payment processor, 2Checkout (Avangate), do...
Mon, 1 Nov, 2021 at 4:20 PM
What Are The Differences Between Free and Full Version Products?
Malware Killer Both the free and full (paid) versions of Malware Killer: Offer a deep inspection engine to detect viruses, spyware and many othe...
Wed, 9 Oct, 2019 at 10:36 AM
I purchased from a Yahoo offer page and have questions about my subscription
Customers who have purchased from Yahoo's offer page and have questions about their purchase, subscription or renewal (including refunds), should ca...
Wed, 9 Oct, 2019 at 10:38 AM
What is FreeShipping.com?
What is FreeShipping.com? FreeShipping.com is a partner offer available through iolo technologies and is the perfect online shopping companion. Savings,...
Wed, 24 Feb, 2021 at 4:21 PM
How Do I Cancel My AOL Subscription of System Mechanic or Search and Recover?
This is a service offered through AOL Product Central to its customers, which grants ongoing access to iolo technologies' System Mechanic and Search an...
Wed, 23 Oct, 2019 at 1:19 PM
Why do in-product and popup promotions open only in Internet Explorer?
Promotions that appear within the product, as well as the pop up at the lower right of the Windows desktop, use an embedded component of Internet Explore...
Mon, 16 Dec, 2019 at 11:14 AM