iolo technologies Customer Care Portal

Getting Started 5

• Download your software from iolo technologies
• How to Update Your iolo Product to the Latest Version
• Fraudulent Companies Posing as iolo technologies
• Cleaning up hazardous and space-wasting junk files
• Optimizing Windows startup with System Mechanic

iolo My Account 2

• iolo My Account Frequently Asked Questions
• How Can I Stop My Auto-renewing Subscription?

Purchase Questions 9

• What is iolo technologies' Whole Home License?
• Product Order Frequently Asked Questions
• iolo technologies sales / refund policy
• Do I need to enter my Activation Key again after adding time?
• Contact iolo technologies

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Forum Rules 1

• Forum Rules

System Mechanic Ultimate Defense 7

• Introducing System Mechanic® Ultimate Defense™
• System Mechanic Ultimate Defense Frequently Asked Questions
• How Do I Install and Activate System Mechanic Ultimate Defense
• Phoenix 360 Frequently Asked Questions
• Why Do I See An 'Install Cannot Proceed' Popup When Installing?

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System Mechanic Professional 3

• System Mechanic Professional Minimum System Requirements
• How Do I Install and Activate System Mechanic Professional?
• Installing additional System Mechanic Professional components after the initial installation

System Mechanic 10

• System Mechanic Minimum System Requirements
• How Do I Install and Activate System Mechanic?
• What is System Mechanic Free?
• How to enter your System Mechanic activation key
• Installing System Mechanic Classic for Windows XP & Vista

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System Mechanic Business 1

• Using System Mechanic Business Distribution Builder

Malware Killer 3

• How Do I Install Malware Killer?
• Malware Killer Frequently Asked Questions
• Disabling promotional messages in Malware Killer

Privacy Guardian 6

• How do I allow Privacy Guardian to retain my stored passwords on websites I trust?
• Privacy Guardian Frequently Asked Questions
• How Do I Install The Privacy Guardian Standalone Product?
• How do I Upgrade Standalone Privacy Guardian Free to the Full Version?
• Disabling Privacy Guardian Notifications

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ByePass 14

• Installing and Getting Started with ByePass Android
• Install ByePass in Microsoft Edge
• ByePass Will Not Let Me Add More Than 5 Accounts
• ByePass Frequently Asked Questions
• Adding Secure Credit Cards and Notes to ByePass

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Installation and Uninstall Issues 7

• How Do I Uninstall My iolo Product?
• How Do I Uninstall SCU (System Checkup)
• My iolo Product Has a Problem Installing or Will Not Start Once Installed
• Product will not update properly or launch after installation
• iolo technologies Customer Care has requested that I send them a screenshot for additional troubleshooting purposes. How do I accomplish this?

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Product Activation 2

• How do I activate my System Mechanic 18.7 product with an Activation Key?
• I receive an Error 2: Activation Key Not Recognized when trying to activate

Other 3

• How can I change my Customer Satisfaction Survey response?
• How to disable automatically checking for updates in System Mechanic
• How To Check Your .NET Version in Windows

System Shield 2

• How To Manually Uninstall System Shield
• Why has System Shield blocked a virus that I cannot find in the Threat Database?

iolo Premium Support 1

• What is iolo Premium Support and How Can It Benefit Me?