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Knowledge base
General
Getting Started
4
Download Your iolo Product
How to Update Your iolo Product to the Latest Version
Cleaning up hazardous and space-wasting junk files
Optimizing Windows startup with System Mechanic
iolo My Account
2
iolo My Account Frequently Asked Questions
How Can I Stop My Auto-renewing Subscription?
Purchase Questions
12
What is the iolo product Whole Home License?
Product Order Frequently Asked Questions
iolo technologies sales / refund policy
Do I need to enter my Activation Key again after adding time?
Contact iolo technologies
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iolo Customer Care Portal
General
2
Fraudulent Companies Posing as iolo technologies
Contact iolo technologies
Product Support
System Mechanic
26
System Mechanic Minimum System Requirements
System Mechanic Professional Minimum System Requirements
Why has System Shield blocked a virus that I cannot find in the Threat Database?
How to Install and Activate System Mechanic
How to Manually Uninstall System Shield
See all 26 articles
System Mechanic Business
1
Using System Mechanic Business Distribution Builder
Malware Killer
3
How Do I Install and Activate Malware Killer?
Malware Killer Frequently Asked Questions
Disabling promotional messages in Malware Killer
Privacy Guardian
8
How To Disable Or Enable Browser Saved Passwords From Being Removed?
How to prevent clearing of data from trusted websites?
Privacy Guardian Frequently Asked Questions
How To Install Privacy Guardian Standalone Product?
How To Upgrade Privacy Guardian Freemium Standalone to the Full Version?
See all 8 articles
ByePass
18
Getting Started with ByePass Android
Install ByePass in Microsoft Edge Chromium
ByePass Will Not Let Me Add More Than 5 Accounts
ByePass Frequently Asked Questions
Adding Secure Credit Cards and Notes to ByePass
See all 18 articles
Installation and Uninstall Issues
6
How Do I Uninstall My iolo Product?
How Do I Uninstall SCU (System Checkup)
My iolo Product Has a Problem Installing or Will Not Start Once Installed
Product will not update properly or launch after installation
How to create a Windows system snapshot for troubleshooting purposes
See all 6 articles
Product Activation
2
How do I activate my System Mechanic product with an Activation Key?
I receive an Error 2: Activation Key Not Recognized when trying to activate
Other
2
How to disable automatically checking for updates in System Mechanic
How To Check Your .NET Version in Windows
System Shield
0
DriveScrubber
2
How To Create a Bootable USB
Does DriveScrubber wipe free space?
iolo Premium Support
iolo Premium Support
1
What is iolo Premium Support and How Can It Benefit Me?