iolo technologies Customer Care Portal

Getting Started 4

• Download your iolo Product
• How to Update Your iolo Product to the Latest Version
• Cleaning up hazardous and space-wasting junk files
• Optimizing Windows startup with System Mechanic

iolo My Account 2

• iolo My Account Frequently Asked Questions
• How Can I Stop My Auto-renewing Subscription?

Purchase Questions 12

• What is the iolo product Whole Home License?
• Product Order Frequently Asked Questions
• iolo technologies sales / refund policy
• Do I need to enter my Activation Key again after adding time?
• Contact iolo technologies

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General 2

• Fraudulent Companies Posing as iolo technologies
• Contact iolo technologies

System Mechanic Ultimate Defense 12

• Why has System Shield blocked a virus that I cannot find in the Threat Database?
• Introducing System Mechanic® Ultimate Defense™
• How To Manually Uninstall System Shield
• System Mechanic Ultimate Defense Frequently Asked Questions
• How Do I Install and Activate System Mechanic Ultimate Defense

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System Mechanic Professional 4

• System Mechanic Professional Minimum System Requirements
• How Do I Install and Activate System Mechanic Professional?
• Installing additional System Mechanic Professional components after the initial installation
• Disabling promotional messages in System Mechanic Professional

System Mechanic 12

• System Mechanic Minimum System Requirements
• How Do I Install and Activate System Mechanic?
• What is System Mechanic Freemium?
• How to enter your System Mechanic activation key
• Installing System Mechanic Classic for Windows XP & Vista

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System Mechanic Business 1

• Using System Mechanic Business Distribution Builder

Malware Killer 3

• How Do I Install and Activate Malware Killer?
• Malware Killer Frequently Asked Questions
• Disabling promotional messages in Malware Killer

Privacy Guardian 8

• How To Disable Or Enable Browser Saved Passwords From Being Removed?
• How to prevent clearing of data from trusted websites?
• Privacy Guardian Frequently Asked Questions
• How To Install Privacy Guardian Standalone Product?
• How To Upgrade Privacy Guardian Freemium Standalone to the Full Version?

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ByePass 17

• Getting Started with ByePass Android
• Install ByePass in Microsoft Edge Chromium
• ByePass Will Not Let Me Add More Than 5 Accounts
• ByePass Frequently Asked Questions
• Adding Secure Credit Cards and Notes to ByePass

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Installation and Uninstall Issues 6

• How Do I Uninstall My iolo Product?
• How Do I Uninstall SCU (System Checkup)
• My iolo Product Has a Problem Installing or Will Not Start Once Installed
• Product will not update properly or launch after installation
• How to create a Windows system snapshot for troubleshooting purposes

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Product Activation 2

• How do I activate my System Mechanic product with an Activation Key?
• I receive an Error 2: Activation Key Not Recognized when trying to activate

Other 2

• How to disable automatically checking for updates in System Mechanic
• How To Check Your .NET Version in Windows

System Shield 0

DriveScrubber 2

• How To Create a Bootable USB
• Does DriveScrubber wipe free space?

iolo Premium Support 1

• What is iolo Premium Support and How Can It Benefit Me?