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Due to recent CDC and Health Department recommendations, iolo's Call Center Support staff is currently limited. You may experience longer call hold times. We thank you for your patience.

 


 

Fraudulent Entities Posing as iolo, System Mechanic, Avangate or 2checkout


Please be aware that iolo Customer Care Agents, or agents from iolo’s payment processor, 2checkout (formerly Avangate), do not initiate outbound phone calls or emails based on alerts or errors from the product. Additionally, we do not initiate contacts offering refunds for discontinued software products. If someone claiming to be from “iolo”, “System Mechanic”, "Avangate" or “2checkout” contacts you regarding alerts or messages from the product, or claiming that iolo is no longer providing support or services in your area, do not provide any information and contact iolo to verify. Click Here to Learn More

 

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Knowledge Base


To view all articles, please click on Solutions at the above website menu or by clicking here.

General

Getting Started (4)

Need to download or update your software? Start here!

iolo My Account (2)

Lookup your order, activation key, change your auto-renewal and account settings

Purchase Questions (12)

Sales and refund policy and Whole Home License