What methods of payment are accepted by iolo technologies?
Payment methods currently accepted by iolo technologies include PayPal, Visa, MasterCard, Discover, American Express, and JCB (Japan Credit Bureau).
My order completed but I didn't receive licensing information
If your payment was processed successfully but you have not received your payment and/or purchase confirmation emails containing your product activation information, please check your Junk or SPAM e-mail folder. If you are unable to locate it, or still have not received it, please contact customer care by visiting the iolo technologies Customer Care Portal for assistance.
How can I make a change to an order I placed on iolo technologies web site?
Please contact iolo technologies Customer Care with the specific information about your needs, and we will be happy to assist you. Common areas of assistance may include: Unintentional duplicate orders, accidental purchase of the wrong product, or forgetting to use a discount coupon during purchase.
In addition to Technical Support for iolo products, Customer Care can also handle any support related to orders and payments.
How can I request a refund for my order?
Please contact iolo technologies Customer Care to request a refund. Please review the iolo technologies' sales / refund policy, iolo technologies' product return policy and note that all use of iolo’s products are subject to your acceptance of the End User License Agreement (EULA).