iolo technologies Customer Care Portal

Windows 10 Fall Creators Update introduced a new security feature named Controlled Folder Access as part of Windows Defender, which helps to protect valuabl...

There may be remnants of a previous iolo product installation not accounted for by the new product's uninstall/install mechanism. A tool is needed to ...

For diagnostic purposes it may be necessary for you to take a screenshot of your iolo software, error dialogs or other Windows applications and email it to ...

In order to better assist in diagnosing specific product issues, it may be necessary for customer care to request log reports which contain information abou...

In some cases, in order to better assist you in diagnosing your specific issue, more information about your system is required. Please follow the steps outl...

Some customers might see the dialog window below when attempting to install System Mechanic, prompting to uninstall SCU (iolo's System Checkup ap...