Installation and Uninstall Issues
From the Windows desktop search bar field type: control panel. In the match list click on Control Panel. From the list of Control Panel applets, c...
Mon, 13 Jul, 2020 at 3:39 PM
Some customers might see the dialog window below when attempting to install their iolo product, prompting to uninstall SCU (iolo's System Checkup ap...
Fri, 3 Jul, 2020 at 2:06 PM
Windows 10 Fall Creators Update introduced a new security feature named Controlled Folder Access as part of Windows Defender, which helps to protect valuabl...
Wed, 23 Oct, 2019 at 1:13 PM
There may be remnants of a previous iolo product installation not accounted for by the new product's uninstall/install mechanism. A tool is needed to ...
Wed, 23 Oct, 2019 at 1:14 PM
In some cases, in order to better assist you in diagnosing your specific issue, more information about your system is required. Please follow the steps outl...
Mon, 15 Apr, 2019 at 3:56 PM
In order to better assist in diagnosing specific product issues, it may be necessary for customer care to request log reports which contain information abou...
Tue, 7 Apr, 2020 at 7:02 PM