What is My Account?
My Account is a secure customer service area that centralizes all the shopping activity for the customers who have purchased our software or services. My Account allows you to:
- View order details and keep track of your online orders status
- Gain instant access to your online shopping history
- Re-download keys/codes* and download invoices
- Manage your subscription payments
- Renew the subscription of the purchased software when it expires
- Find support contact details such as phone and email addresses of software publishers
- Download the installation files of the purchased software
How do I sign-in to My Account?
My Account is changing! Iolo is migrating payment processing to a new billing provider. Please click here to learn more.
Forgot your My Account password?
For questions regarding My Account, please use the Live Support Chat widget and an agent will be happy to assist you.
How to retreive your product license information?
For assistance in retreiving our product license information, please use the Live Support Chat widget and an agent will be happy to assist you.
How to update your billing or credit card information?
For information on updating your billing or credit card information, please use the Live Support Chat widget and an agent will be happy to assist you.
How do I change my email communication preferences?
For assistance in changing your email communication preferences, please use the Live Support Chat widget and an agent will be happy to assist you.
How can I change my automatic renewal option?
For assistance in changing your product renewal options, please use the Live Support Chat widget and an agent will be happy to assist you.