Register to Create an Account
Navigate to the Customer Care Portal and at the upper-right click on Sign In.
If this is your first time creating a case on our Customer Care Portal, you will need to register to create an account. Registering for an account provides us a way to receive and respond to your questions or concerns.
Sign In to an Existing Account to Create a New Case
If you have previously created an account and want to log in to create a new case, navigate to the Customer Care Portal and at the upper-right click on Sign In.
From the Sign In tab, enter your username, password and click Sign In.
Click on Create a Case
Type your inquiry into the Summary of Issue field to enable the self-help search. If you do not find a solution for your inquiry then click on Create a Case.
Fill in the necessary fields and click Submit.
Your case will be created and submitted to Customer Care. From here you can check on the status of your case, close your case, or submit a new case.