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Please be aware that iolo Customer Care Agents, or agents from iolo’s payment processor, Avangate, do not initiate outbound phone calls or emails based on alerts or errors from the product. Additionally, we do not initiate contacts offering refunds for discontinued software products. If someone claiming to be from “iolo”, “System Mechanic”, or “Avangate” contacts you regarding alerts or messages from the product, or claiming that iolo is no longer providing support or services in your area, do not provide any information and contact iolo to verify. Learn More