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Search and Recover
Search and Recover 5
System Shield 3 Internet Security
Auto Memory Manager
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System Mechanic 6 Mobile Toolkit
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System Mechanic 9 Professional
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System Mechanic 10 Professional
iolo Knowledge Base
Are iolo products compatible with virtual Windows environments running on a Mac?
Can I install iolo products in a virtual Windows environment?
Can I uninstall my iolo product without administrator access?
Dell PC TuneUp: Common product activation issues
Discontinued support of Windows 98/ME and 2000 operating systems
Do I need to download a "full version" of my product once I have purchased it?
Do I need to enter my Activation Key again after purchasing additional time for my product service?
Do iolo technologies products include multi-language support?
Download past versions of iolo software
During installation, I received an "unexpected error" message. How can I complete the installation?
Error message while installing: To install on this version of Windows, a newer version of the product is required
How do I activate my product with a User ID and Serial Number?
How do I activate my product with an Activation Key?
How do I determine whether I have a 32 or 64-bit operating system?
How do I find my product's version number?
How do I install my product on additional computers in my home?
How do I move my iolo product from an old computer to a new computer?
How do I send my Setup Log files to iolo Customer Care?
How to enter into your computer’s BIOS Setup
I am having trouble entering my Activation Key into an iolo product
I am receiving emails informing me that my iolo product service is expiring or expired. How do I cancel these notifications?
I am using Firefox and I am having trouble downloading an iolo product.
I am using two or more monitors. Why is my iolo product not displaying on one of my monitors?
I did not register my iolo technologies product at iolo’s Web site, and I have lost my licensing information. What do I do?
I have installed my iolo product on multiple PCs. Will I need to renew each installation separately?
I have purchased System Mechanic Premium, but when I try to enter my DriveScrubber or Search and Recover activation key I am told it is invalid.
I purchased a product from the iolo technologies' website. Why have I not yet received an email with my licensing information?
I submitted a technical support or customer service question to iolo technologies. Why have I not received a response?
I used the Desktop File Incinerator to delete files, why am I able to find these files using recovery software?
Information regarding iolo technologies products and discontinued operating systems.
iolo technologies software and 64-bit compatibility
iolo technologies’ products and Windows beta compatibility
iolo technologies’ technical support department has requested that I send them a screenshot for additional troubleshooting purposes. How do I accomplish this?
iolo technologies’ technical support department has requested that I send them a snapshot of my system for additional troubleshooting purposes. How do I accomplish this?
Is Registry Mechanic an iolo technologies product?
My iolo product is unable to connect to the Internet or authenticate during installation
My iolo product's buttons do not display properly or are missing. What can I do?
My iolo product's interface is not completely loading.
My Norton product is presenting a message that System Mechanic is not compatible.
Product activation help
Sending iolo technologies infected files requested by support
Starting Windows in Safe Mode
System Mechanic is asking me for a User ID and Serial Number but all I was given was an Activation Key. How do I license my product?
System Mechanic is generating socket errors when connecting to the Internet
Thank you for contacting iolo technologies, we are closing your case.
Uninstalling an iolo product from Windows 7/Vista
Uninstalling software from your PC
Warning about manually modifying information contained in the Windows Registry
What iolo products are compatible with Windows 7?
What is the difference between activating and registering a product?
What is the system BIOS?
When I download an iolo technologies product or perform a product update and attempt to install, I receive a message saying that the setup files are corrupted
When I start my iolo technologies’ product, I receive a message stating, “This license is disabled” or "Your product's subscription is disabled." How do I proceed?
Where can I receive technical support for the Mozy online backup service?
While using my iolo product I received a message saying, "'The file may not be supported by AOL. AOL will try to open it as a text file if you choose to continue".
Why are some Web browsers or e-mail clients not supported by iolo technologies products?
Why can't I register my iolo software?
Why do iolo products not recognize certain antivirus, firewall, or antispyware programs as valid security solutions?
Why does an antivirus or anti-spyware application detect an iolo product as an infection?
Why does Avira AntiVir detect the file "ioloDMVSvc.exe" as an infection?
Why is my old download manager downloading a new version of the software?
Will iolo products run on a Macintosh using virtual machine software?
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