System Shield or iolo AntiVirus is unable to update its definitions.

Problem

System Shield or iolo AntiVirus is unable to update its definitions.

Cause

This issue may occur if a firewall is blocking System Shield or iolo AntiVirus from accessing the Internet.

Resolution

Temporarily disable your firewall software or set it to allow System Shield or iolo AntiVirus access to the Internet.

• Why am I prompted to update my other iolo products when I attempt to install System Shield AntiVirus and AntiSpyware on a Windows 7 system?
• Excluding files and folders from On-Demand scans in System Shield
• How often are virus and malware definitions released?