Why was I charged $4.99/$3.99 for AOL System Mechanic/Search and Recover service? Who do I contact about this?

Why was I charged $4.99/$3.99 for AOL System Mechanic/Search and Recover service? Who do I contact about this?

Question

Why was I charged $4.99/$3.99 for AOL System Mechanic/Search and Recover service? Who do I contact about this?

Answer

This is a service offered through AOL Product Central to its customers, which grants ongoing access to iolo technologies' System Mechanic and Search and Recover products.

If you have questions about these charges, you can use any of the following methods to contact AOL:

  • Login to your account management area on http://aolproductcentral.aol.com/ and click My Account
  • Contact AOL by email at support@aolproductcentral.com and their customer care team will follow up directly
  • Contact AOL’s billing voicemail box and leave a message
     

    AOL US: 866-485-9217
    AOL UK: call 0808-234-9279


If you would like to cancel your service:

  1. Go to your AOL My Account at         myaccount.aol.com
  2. If prompted to sign in, do so using your AOL screen name and password
  3. You will then be brought to the My Services tab. Click on System Mechanic/Search and Recover
  4. Click Cancel Service
  5. Click Cancel Service again to confirm.

 

Ips

Topic Information
  • Topic #: 16098-128
  • Date Created: 07/05/2012
  • Last Modified Since: 04/06/2017
  • Viewed: 11711